SDCA Annual Conference, attended by CAI
The South Dakota Claims Association (SDCA) held their annual Claims Seminar and golf outing in June. This was the 59th Annual and was held at
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The South Dakota Claims Association (SDCA) held their annual Claims Seminar and golf outing in June. This was the 59th Annual and was held at
Mike Weckman is the third adjuster Claims Associates has hired recently to ensure we are adequately prepared to handle the claims our clients expect us
On April 29th, Center for Active Generations held their 17th Annual Gourmet Guys Event. Once again this year, Claims Associates’ General Counsel, Chris Madsen competed.
Another new adjuster hired recently by Claims Associates is Joe Jares. Joe looks forward to working with clients, and we wanted to take this opportunity
Chris Madsen, Claims Associates General Counsel, attended a DRI conference in New Orleans. This conference was focused on Civil Rights and Governmental Tort Liability, and
At Claims Associates, we know our clients need us to be prepared when they find themselves in a situation necessitating assistance in handling their claim
Claims Associates commitment to our clients is to stay prepared, informed and trained to handle the types of claims that our customers need us for.
Jennifer Andrisen Selzler, Claims Associates, Inc Workers’ Compensation Claims Manager, has attended several conferences, events and meetings during 2017 in order to assist her team
Kimberly Rausch, workers’ compensation adjuster, attended the IA Workers’ Compensation Symposium in Des Moines, this past summer. This is an annual conference, sponsored by the
Rehab Associates is excited to announce an addition to our staff. Jennifer Heinricy joined us in the fall of 2016, as a nurse case manager.
The 2017 South Dakota Work Comp Summit was held on June 6, 2017 at the Sioux Falls Convention Center in Sioux Falls, SD. This is
Claims Associates employees are not only dedicated to their jobs and their continuing education, they are also heavily invested in the community and making it
We commit ourselves to providing you with the highest quality claims handling services available in our industry. We will tailor our programs and procedures to meet or exceed your requirements. Our goal is to become an extension of your operation by developing a long lasting partnership with your company or agency.
“I have been doing this long enough to know that when folks are not happy with a situation they are quick to complain to the boss but unfortunately they are not quite as quick to let the boss know when things are going well. I wanted to take a minute to give Chris (Madsen) and the CAI team an "Atta Boy" for the work done….. his strategizing and discussions with defense counsel were a factor in our ultimately getting out of the matter on a summary judgement…... It was a real team effort and Chris was out front leading the charge. We truly appreciate all that he and the rest of your team do for our program!
T.S.
Customer
"I thought the adjuster (Chad Moore) did a good job explaining what he thought needed to be done....he seemed very good.... "
Insurance company Customer Feedback
"Advise Cory (Beck) great job on his first report and providing so much information.
Thanks, "
S.V.
Insurance company
"The claim that Tim (Wieker) had done for me was great. I certainly would definitely use you again"
S.C.
Insurance company
Chris & Jeff, thank you for the great work your team does for ASBPT! While I have felt this way since day one and our members sing your praises, it is great to hear from a non-biased party. Please congratulate your team as well for their hard work and persistence.
H. N.
Associated School Boards of South Dakota
Thank you...I truly would like to let your superior know how helpful and informative (not to mention tolerant, LOL) you were with this matter. Thank you again. (a thanks to Kimberly Rausch)
M. K.
Insured
..."received a contractor estimate on this claim today for $37,607.00. Your estimate was $37,007.45. Good job"...
K.W.
Insurance Company
The Claim Supervisors and staff demonstrate good claims handling ability and they have substantial experience in handling complex and detailed liability claims. The staff has remained extraordinarily stable within Claims Associates; most of the staff has extensive tenure with Claims Associates.
M.L.
Reinsurer
Merry Christmas and Happy New Year wishes to you, your family and all the group at Claims Associates. You all helped make a really tough year more manageable. I appreciate all of you.
L.W.
Insurance Company
Thank you again for taking time to do such a nice job.... giving us a detailed estimate. You did an awesome job and got this done quickly. Thank you so much for all your hard work.
S.T.
Insured
Investigation historically has always been a real strength for Claims Associates and the review confirms those findings. Their claim investigative skills are adjusting at its finest. Four out of eight files involved field investigative work. The investigations were all in-depth and pursued until all avenues were explored.... All eight files contained a clear analysis of liability in the claim notes and captioned reports.
M.L. - Auditor
Reinsurer
Thank you for your great service.... I don't get many of these (comments below from agent), it's nice to know we have the right people assisting us. ".... stopped in today and said an adjuster stopped by. ...said he was a very nice guy and he was very satisfied with their service. ....nice to have a customer make a special trip to stop and tell you they are satisfied."
J.P.
Insurance Company
Thank you Cory Beck for all the work and effort ….. regarding repairs to the foundation. You’re the only one that listened and cared and got results. I can’t tell you how much I appreciated your work and effort …. You’ve been a big blessing.
Daisy Margeas
Homeowner
Chris (Madsen), thank you for the presentation today, you hit the ball out of the park and it is very much appreciated. I know your presentation had a big impact and made a difference, thank you.
Craig Ambach
Executive Director of the PEPL Fund/Office of Risk Management Litigation Manager for the Governor Manager South Dakota Captive Insurance Companies Bureau of Administration
Thank you so much for all you have done & being there for us during the healing process of T’s accident. You have been a tremendous rock for us to lean on & ask questions.
K.M.
Employee Spouse
“met with …Commission Assistant….. yesterday to complete an annual …. coverage review. He was extremely pleased with the excellent claims service and timeliness of the check for the recent total loss to their vehicle. … Blake (Dykstra) was the adjuster.
I always receive great feedback for Claims Associates Inc services……. so positive on his claim’s experience.
Thanks for the excellent work”
Ron
Self Funded Client
"I can’t say enough about the job Claims Associates does, if only they were nationwide!"
M.L.
Reinsurer
“can’t say enough about my case manager … Provided outstanding customer service…goes above and beyond to provide support and assistance… lucky to have such a dedicated employee”
Martin
South Dakota
"files have benefited from the involvement of Jeff Jares. He continues to be a driving force in moving the claims, many of them complex, to successful resolution...expertise is exceptional. Claims...roundtabled allowing for review and consensus on the issues. The adjusters are not only performing field investigations they are attending depositions, settlement conferences, mediations and trials..."
M.L.
Reinsurer
"we found investigations of compensability of workers' compensation claims are appropriate...excellent effort to recover subrogation where appropriate...payment of compensation and medical bills timely and appropriate"
J.Y., M.S.
Independent Auditor
"we are very pleased with Cory's report and his excellent and thorough investigation of this claim"
S.V.
Insurance Company
(Regarding Ethan Kellett, Multi-Line Adjuster in Rapid City office) I also thought I would pass along that David had nothing but praise for you. Indicated that you are excellent at your job and probably the best/easiest adjuster he has worked with. Feels like you are making sure we are being properly taken care of.
You are both making this process easy for us and I do greatly appreciate that.
C.D.
Insured
Thank you for all you help us with. Throughout this journey we've had beautiful people help us to adjust and understand a very different life. You are one of the beautiful people! Enjoy a great weekend.
(Sent to Jennifer Andrisen Selzler and Work Comp Team)
D.W. & Family
Employee
